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Q&A with Elk Grove Community Services District (CSD)
Fire Chief Keith Grueneberg |
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Question: |
What is your expectation of how many minutes will pass from the time I call to report an emergency to the time a fire truck or ambulance arrives? |
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Answer: |
Chief Grueneberg: It depends if they use a cell phone or regular hard-line phone. A cell report may take as much as 10 to 15 minutes to process. The hard-line will normally be processed in less than a minute. 911 regulations require the operators to answer within two rings. |
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Question: |
Does the fire department have a response time goal? |
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Answer: |
Chief Grueneberg: Yes. We will arrive within 5 minutes 80% of the time. |
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Question: |
How close is it to your expectation? |
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Answer: |
Chief Grueneberg: About 10 to 15 %. Traffic is a main reason we are delayed. |
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Question: |
Has this goal been adopted by city leaders? |
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Answer: |
Chief Grueneberg: In our case no, but the city does not handle fire. The district board has adopted this goal in its master plan. |
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Question: |
What percentage of time does the department meet that goal now? 1/1/05 to 6/1/05 |
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Answer: |
Chief Grueneberg: Urban is 69% Rural (12 minutes or less) 91% District average urban and rural is 71% |
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Question: |
Are there areas where response times are frequently longer? |
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Answer: |
Chief Grueneberg: Yes. The northern part of Franklin Blvd near the Sac city boundary, Big Horn area. Some areas south of Elk Grove Blvd on Grantline. |
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Question: |
If the nearest fire station to my home is in the next community, which fire department is dispatched first? |
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Answer: |
Chief Grueneberg: In Sacramento County we have boundary drops. The closest resource is dispatched and the home department notified. |
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Question: |
What level of service does the department provide for EMS? |
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Answer: |
Chief Grueneberg: Advanced Life Support (ALS) Paramedics are also on all fire apparatus. |
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Question: |
Are your physical resources adequate, including fire stations, training facilities, fire apparatus and personal protective gear to meet the level of risk in the community? |
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Answer: |
Chief Grueneberg: YES |
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Question: |
What is the community's ISO (Insurance Services Office) rating for fire protection? |
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Answer: |
Chief Grueneberg: We are a Class 3 in the urban areas and Class 8 in the rural areas. |
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The opinions expressed in this article are those of the author and do not represent those of the Elk Grove Insider or any other entity. |
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